General
To serve you in the best possible way, we need to collect and process some information about you. However, we value your privacy and are committed to protecting it. This privacy policy contains information on what personal data we collect, how we process it, and what rights and options you have regarding your data.
Leivos Group Oy processes your personal data in accordance with this privacy policy and applicable laws, so we ask that you carefully read this privacy policy. We may also update this privacy policy as our activities develop or legislation changes.
By using our services, website, or contacting us, you agree that we process your personal data in accordance with this privacy policy. If you do not agree to these terms, we may not be able to serve you.
For what purpose is my personal data collected and processed?
We collect, store, and process your personal data only for predefined purposes. The primary purposes are:
- Fulfilling our contractual obligations;
- To meet legal obligations and claims;
- Customer communication and responding to inquiries;
- Developing our business;
- Targeting services to you.
What personal data is collected and from what sources?
We primarily collect personal data directly from you during communication or when using our services.
Typically, we may receive the following information directly from you:
- Name
- Email address
- Phone number
- Address
- Customer-related information, such as order history
On what basis is personal data processed?
We ensure that we always have a legal basis for processing your personal data. We may process your data on several grounds. We process your data for the execution of a contract and to fulfill legal obligations. We also process personal data based on our legitimate interests, which include providing our services, conducting business, and developing our operations. Some personal data may also be processed based on your consent.
Who processes my data and is it shared with third parties?
In general, your personal data is processed by our company’s staff members while performing their duties. We may also outsource some data processing, such as the systems used for storing and processing personal data. In these cases, we ensure that the confidentiality of your data is maintained and that the data is processed lawfully. We may also share your data to fulfill contractual obligations or as required by law or an authorized authority. Additionally, we may disclose your data if we are involved in a business or corporate transaction.
Is my data transferred outside the EU?
Some subcontractors or servers where data is processed may be located outside the EU/EEA. Otherwise, we do not regularly transfer personal data outside the EU/EEA.
We ensure that the processing, transfer, and storage of your data are carried out with legal grounds and sufficient protection mechanisms.
How long is my personal data stored?
We do not store your personal data longer than necessary for its intended use or as required by contract or law. However, retention periods for personal data may vary depending on the purpose and situation. We also periodically update your data.
How is my data stored and protected?
Your data is stored on the servers of our service providers, which are protected according to industry-standard practices. The personal data we collect and process is kept confidential and is not disclosed to anyone except those who need it for their work or as confidentially and restricted under service contracts with our clients. Access to your personal data is protected by individual usernames, passwords, and access rights.
Is providing data mandatory and what happens if I don’t?
If you do not provide your personal data or allow its processing, we may not be able to serve you or fulfill the purpose of our operations. If you do not wish us to process your data according to this privacy policy, please refrain from providing us with any information.
Are cookies used on the website and what are they?
We use cookies on our website to offer the best possible user experience. Cookies are short text files that the web server stores on the user’s device. Cookies provide us with information on how users interact with our website. We may use cookies to develop our services and website, analyze website usage, and target and optimize marketing. Users can accept or deny cookies via their browser settings. Most browsers accept cookies automatically. Note that disabling cookies may limit the functionality of our website.
What rights and options do I have?
- Withdrawal of consent: If we process your data based on your consent, you may withdraw your consent at any time by notifying us, for example, by emailing info@provetreeni.com.
- Access to data: You have the right to receive confirmation from us on whether we process your personal data and what personal data we process. You also have the right to receive additional information about the basis for processing your personal data.
- Right to correct errors: You have the right to request that we correct any inaccurate, outdated, or otherwise incomplete personal data.
- Right to object to direct marketing: You can object to the processing of your personal data for direct marketing purposes by emailing info@provetreeni.fi.
- Right to object to processing: If we process your personal data based on the public interest or legitimate interest, you have the right to object to such processing unless there is a significant reason overriding your rights or processing is necessary to meet a legal obligation. Note that we may not be able to serve you in this case.
- Right to restrict processing: In certain situations, you have the right to request that we restrict the processing of your personal data.
- Right to data portability: If we have processed your data based on your consent or to fulfill a contract, you have the right to receive the data you have provided to us in a commonly used electronic format.
How can I exercise my rights?
You can exercise the rights described above by contacting us, for example, by sending an email to info@provetreeni.fi. Please include your name, address, phone number, and attach a copy of your ID, such as a passport or driver’s license, so we can verify your identity. If you believe that our processing of your personal data is unlawful, you may file a complaint with the relevant supervisory authority.
Can this privacy policy be updated?
We may update this privacy policy as our operations or privacy practices change. Updates may also occur due to changes in legislation. The changes will take effect once we publish the updated privacy policy. We recommend that you regularly review this privacy policy.
How can I contact you regarding privacy matters?
Contact information:
Leivos Group LTD
Ranta-Tampellan katu 21 A 39
Finland
info@provetraining.com
Johannes Leivo